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About Us

County Rescue’s professional staff is dedicated to the medical field and their expertise is focused on caring for patients.  Personnel are trained to and maintain the highest level of pre-hospital care in the region.  Our staff performs continuing education and training, routinely exceeding State and Local licensing standards.  Certifications are also obtained through specialized schools not locally available, which allows us to expand the knowledge base of our entire staff.  Focusing strictly on medical care has allowed County Rescue to be a leader in EMS, often being the first to perform many of the treatment protocols now locally available.

County Rescue also has a network of over 80 medical staff functioning in our contracted, rural municipalities.  These personnel are licensed at all levels from medical first responder through paramedics.  These “first responders” are volunteers who respond from their homes to assist members of their community in their time of need.  Responders are trained, supported, and medically equipped by County Rescue.  This system allows us to put advanced medical care at the patient’s side within minutes, yet helps contain taxpayer costs.

Our Purpose

Being successful medical professionals means our purpose centers around serving the needs of people.  Needs can be immediate or ongoing, critical or non-emergent. There are needs of patients, of their family and of providers.  There are needs of individuals and of the community as a whole.

County Rescue defines our mission this way:
To provide compassionate quality care and service built around the needs of the patients and communities we serve through effective partnerships.

To accomplish our mission requires a definite mindset:
County Rescue Services will continue to be the premier EMS provider in the eyes of our patients, partners, and communities.

Everyone is important and deserves time and respect.  We achieve our purpose when we follow our core values:   C.AR.E. P.L.U.S.

C – Customer accountable:Our commitment to honor our pledges and do the very best for patients, customers, and communities.

A – Attentive to human needs:Our commitment to treat our patients, patients’ family members, customers, and co-workers as valued individuals.

R – Respectful:Our commitment to behavior toward our patients, co-workers, customers, and the public that demonstrates the respect we want to   receive ourselves.

E – Ethical:Our commitment to perform duties in a just and honest way and encourage an organizational culture which balances accountability   with fairness.

P – Partnership:Our commitment to create long-term relationships and partnerships focused on the needs of our patients and the   communities we serve.

L – Lead by example:Our commitment to personally model our values and promote an environment that supports our mission and vision.

U – Understanding:Our commitment to understand and value diversity in our workforce and our community by treating all individuals equally and   without judgment.

S – Safe:Our commitment to create and promote the safety of our workforce, patients and community.


County Rescue is a 501-C (3) non-profit organization that has been in operation since 1982.  Our growth as an organization is a testament to the quality of people who provide our services.  From the start, our growth decisions have been measured and calculated based on the philosophy that we must fulfill any promise we make to the communities we serve.  We look to be a leader in technologies that increase our ability to better perform our job.

EMS personnel have a responsibility to provide safe, high-quality, compassionate medical care to their patients.  County Rescue Services has been meeting and exceeding these standards throughout Northeast Wisconsin for over 35 years.